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It's call-back time.

People still have reservations about making purchases over the internet and while many sites now offer secure payment methods, it is the provision of a call-back facility that is preventing cautious customers from slipping through the net, says Veronica Cowan.

Messages about the future impact of the internet are mixed. A recent
MORI poll for bank Egg predicted that more than 23 million people could be
online by the middle of 2001. In contrast, a report

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Is it third time lucky for Axa as it merges divisions again?

Content Director’s View: With Axa UK and Ireland combining its personal and commercial businesses into one, Jonathan Swift reflects on why insurers often oscillate between splitting and merging these divisions, and what led the insurer to believe this latest move will pay off now despite similar attempts in 2005 and 2016.

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