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Santa's helpers just a call away.

When you are tucking into your turkey on Christmas Day, spare a thought for the hundreds of operator...

When you are tucking into your turkey on Christmas Day, spare a
thought for the hundreds of operators in call centres around the
country.


With insurers putting more emphasis on customer service, it

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Patrick Tiernan, Lloyd’s

Patrick Tiernan, CEO of Lloyd’s, sits at the centre of one of the most consequential periods in the London market’s history and at the top of Insurance Post's Power List in 2026.

LMA launches AI adoption toolkit

The Lloyd’s Market Association has launched a new AI adoption toolkit to help managing agents develop and strengthen governance frameworks for artificial intelligence across the Lloyd’s market.

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