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FSA counts down to taking charge

As the FSA in the UK takes over regulation of the insurance sellers, reinsurers can start to see the priorities it is likely to set

For the Financial Services Authority (FSA) in the UK, it has not been the easiest run-up to the adoption of its new responsibilities. While the preparations for its overseeing the insurance

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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