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Through the broking glass

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Having spent over 30 years predominantly working in Royal and Sun Alliance's Irish markets, Paul Donaldson decided to embrace the challenge of taking over from Brendan McManus as managing director of broker. While he hopes to build on several recent success stories, such as extending the network of walk-in trading units nationwide, he tells Jonathan Swift that he also sees a number of areas where change is needed to help RSA start punching its weight.

When Royal and Sun Alliance managing director of broker, Brendan McManus, stepped down earlier this year to join Willis the insurer wasted no time in appointing his successor.

Paul Donaldson, who had

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