Day in the life: Loss adjuster - more than meets the eye

Paul Wright and Chinwe Akomah

Having spent 14 months writing about the loss adjusting and claims handling industry, Post reporter Chinwe Akomah decided to experience the trials and tribulations of the job first hand by shadowing LAS' Paul Wright for a day.

As I approached the semi-detached house in Birmingham for an escape-of-water claim, I felt sure my insurance instincts would kick in and I'd know immediately whether the claim was valid.

I may not

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