Get the balance right
If the insurance industry is to add real value to a client's package, the broker and insurer must have a true understanding of their business. Thus, the need to build a relationship with the client is more important than ever, reports Terry Whittaker.
With the latest data indicating early signs of an economic recovery, the insurance industry needs to temper its eagerness to answer the question 'when will we get there?' by continuing to focus on
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