Consumers in the driving seat

Focus on supply chain management is crucial in controlling rising claims costs and keeping customers happy and, as Ana Paula Nacif writes, new technological solutions can also make the process more productive

At a time when insurers are fighting tooth and nail to keep their share of personal lines' business, effective supply chain management has become crucial to not only control rising claims costs, but

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How maritime insurers are helping shipowners decarbonise

Following the European Union’s Emissions Trading System coming into force for the maritime transport industry on 1 January, Fiona Nicolson explores how shipowners, operators and insurers have come to terms with the implications and effects of the new regulations.

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