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Major Loss Claims - Damage limitation

Susan Willmott argues that active onsite participation by insurers in the early stages of a claim not only benefits insurers in benchmarking performance but also provides added value for policyholders and adjusters

Everyone wants savings but the real savings on major losses come from mitigation that avoids or reduces the claim before the adjustment begins.

For the majority of property claims the options to

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Big Interview: Chris Hall, QuestGates

After more than half a century working his way up from trainee at Commercial Union to CEO of one of the UK’s largest independent loss adjusting groups, Chris Hall’s wife wanted him to consider retiring.

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