Driving up standards
The inaugural Consumer Intelligence Rating puts motor insurers through their paces - judging companies on the actual quality of their service, rather than simply highlighting those offering the lowest price. Ian Hughes says it will also help companies to benchmark themselves in areas such as Treating Customers Fairly
A new star rating system for general insurers and brokers - the Consumer Intelligence Rating - launched today in association with Post. The rating system incorporates the opinions of consumers based
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