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Time to do your duty

As numerous court verdicts make clear, a broker's duty to its client does not cease on placement of an insurance policy. Stephen Netherway details the circumstances in which customer obligations continue

It has long been established in English law that, prior to the placing of an insurance policy, a broker has a duty to ascertain his client's needs, use reasonable skill and care to obtain the cover

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Axa Partners hit with FCA limitations

Following the Which? super complaint, the Financial Conduct Authority has told Axa Partners UK it cannot grow its current customer base without written permission from the regulator.

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