Interview - Jonathan Clark - The philosopher king
New Financial Services Compensation Scheme claims director Jonathan Clark has no regrets, both in his career choice and his recent move away from commercial loss adjusting. Speaking to Stephanie Denton, he explains why he has returned to dealing directly with consumers and how he hopes to achieve attainable service targets for all
Chartered loss adjuster, insurance practitioner and familiar face on the claims scene Jonathan Clark ended a decade with Crawford and Company this year to step forward as the customers' defender by
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
More on Claims
MoJ ‘needs to look’ at single personal injury claims portal
A single portal for motor personal injury claims is necessary for streamlining the claims process, Verisk’s head of personal injury claims, Simon Bradshaw, has told Insurance Post.
Foil’s Allchorne on keeping the OIC tariffs in proportion
Trade Voice: Pete Allchorne, president of Forum of Insurance Lawyers and partner at DAC Beachcroft, says now is not the time to increase the OIC tariff amounts.
Three-quarters of vehicles removed from Luton Airport car park
Luton Airport has issued an update on the salvage operation following last year's car park fire, confirming that 75% of the vehicles have now been cleared.
Civil injury fraudster caught out by ‘Jeremy Kyle’ appearance
A fraudster has been convicted of exaggerating her civil injury claim after being caught out by footage of her on ‘The Jeremy Kyle Show’.
Could rugby court clash shift the sport to self-insuring?
The outcome of a lawsuit launched by hundreds of rugby union players could have a far-reaching impact on the future of the sport. Tim Evershed looks at whether parallels can be drawn with similar actions in the US against governing bodies, such as the NFL and NHL, and what can be done to make sure players remain insurable.
Using AI to monitor claim health
Wayne Calderbank, group data and performance director at Claims Consortium Group, says artificial intelligence is enabling the monitoring of sentiment within the claims journey and ensuring potential problems can be identified and addressed.
Ageas catches out fraudster who lied about burglary
A fraudster has been convicted after he made a claim to Ageas for goods he said were stolen that had instead been sold on an auction site.
Big Interview: Matthew Crummack, Domestic & General
Matthew Crummack, CEO of Domestic & General, reveals how he hopes to create an Uber-like experience for customers, shares his talks with insurtechs and why provider's should stop talking about "digital transformation."
Most read
- Civil injury fraudster caught out by ‘Jeremy Kyle’ appearance
- Covéa shrinks staff numbers by almost a third amid further losses
- DLG or Esure – which Peter Wood baby is most likely to bounce back?