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Building repair solutions - When disaster strikes

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Unexpected weather-related damage in the UK in recent years has put a tremendous strain on the insurance industry, with customer expectations and awareness at an all-time high. Phil Manchester explains how the supply chain can raise standards and treat customers fairly

Mention building repair in insurance circles and a response is guaranteed. With the media focus on home improvement, property investing and investigating rogue builders, customer awareness and

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Q&A: Greg Cole, And-E

Greg Cole, UK claims director at Aioi Nissay Dowa Insurance Europe, lifts the lid on the claims expansion that will see the business increase its UK claims headcount by 30% by the end of 2026.

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