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Repairer/Insurer Relationships - On top of it all

By building strong relationships between repairers and insurers, both can benefit from a more efficient and cost-effective service, says Marshall King

Traditionally, repairers and insurers have had an uneasy relationship, often due to the unsophisticated approach and short-term view of smaller contractors. This image has to be overcome before all

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Curious case of Aon’s co-CEOs as Page and Kielty exit

Content Director’s View: The appointment of co-CEOs at Aon following Jane Kielty and Julie Page stepping down reignited a familiar debate – is joint leadership ever a good idea? Jonathan Swift examines whether the sceptical reaction was justified.

Fair value rules still fail brokers and consumers alike

Four-and-a-half years after the Financial Conduct Authority’s fair value rules arrived, Branko Bjelobaba, principal of compliance consultancy Branko Ltd, argues inconsistent data and vague metrics still make it difficult for brokers and consumers to compare insurance products properly.

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