Roundtable - claims fulfilment - Leaving claimants spoilt for choice
While the trend of offering like-for-like replacements for lost or damaged goods or a cash settlement both tend to go in and out of fashion, Sarah Hills takes an in-depth look at all the options that are open to insurers and asks if insureds should ultimately have the option to choose
The method used to fulfil a claim is of key importance to both the insured and the insurers. Often the choice between direct replacement of goods by the insurer and its partners or the alternative of
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