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A capital idea?

The Financial Services Authority's proposed approach to financial reporting has caused some concern throughout the industry but, Jane Bernstein explains, the more rigorous standards should cause few problems for those that have followed the consultation process

The Financial Services Authority's approach to financial reporting hit the headlines at the beginning of this year when Standard Life was said to be in urgent talks with the FSA over minimum solvency

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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