A Private Sector View - Serve and protect

JD Wetherspoon is introducing a ban on smoking in some of its 650 pubs to guard against the effects of ill health on customers and staff. Guy Anker reports the move is just one aspect of its overall risk-management strategy

The drinks industry has been attracting headlines recently over 24-hour pub openings and the prospect of a ban on smoking. Both issues are of particular interest to insurers as they raise serious risk

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Q&A: Matt Hicks, Recorder

Matt Hicks, chief commercial officer and co-founder of Recorder, a new London-based insurtech from the creators of Codat, explains how he has built a platform and artificial intelligence co-pilot for brokers.

Brokers want less AI conversation and better service please

Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance Brokers' Association Conference.

Big Interview: Tara Foley, Axa

Tara Foley, CEO of Axa UK & Ireland, outlines how the business can now do intraday pricing, shares the provider’s growth plans, and reveals how artificial intelligence is changing ways of working at the insurer.

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