Hanging on the telephone
As telecoms regulator Ofcom puts an end to rebates from 0870 numbers, insurers appear to be overlooking the significant impact of losing premium rate call profits. Next year could prove to be a serious wake-up call for the industry, Jakki May reports
New Year 2008 is destined to bring in at least one shock for insurers and brokers. Ofcom, the UK's telecommunications watchdog, is to put an end to financial gain made by firms that use 0870 premium
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