Signs of life in the market?

The life market has seen premium rate increases and favourable treatment from the FSA this year, but have the opportunities this injected into the sector been enough to get it back on its feet? David Fanning says the vital signs suggest a healthier outlook for larger players, but some pain for others

Looking at the facts - at least on the surface - UK life insurers should have had a really good year. After all, they increased premium rates substantially on new business; received considerably

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

What happens now on the OIC landscape post-Rabot?

After the Supreme Court rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries, the Association of Consumer Support Organisations’ director Matthew Maxwell Scott asks: What's next?

What the future holds for AI regulation

Striking the right balance between regulatory intervention and industry autonomy is crucial to realising the full benefits of artificial intelligence while ensuring ethical, accountable, and inclusive practices within the insurance sector, argues Nutan Rajguru, Verisk UK's head of analytics.

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