Agreeing to cut clinical costs

To go to mediation, rather than court, is one solution for those seeking to reduce rising costs in clinical negligence cases. Lynn Rouse examines what alternative dispute resolution can bring to the table and where reluctance remains

The clinical negligence system has risen high on the government's agenda for change in recent years. Criticisms have been made of the high costs of legal proceedings, coupled with the length of time

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

What happens now on the OIC landscape post-Rabot?

After the Supreme Court rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries, the Association of Consumer Support Organisations’ director Matthew Maxwell Scott asks: What's next?

What the future holds for AI regulation

Striking the right balance between regulatory intervention and industry autonomy is crucial to realising the full benefits of artificial intelligence while ensuring ethical, accountable, and inclusive practices within the insurance sector, argues Nutan Rajguru, Verisk UK's head of analytics.

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