E-business - Round-the-clock e-business
With the continual expansion of the internet, brokers are becoming increasingly aware of the benefits of doing 24/7 web business. The online personal lines market is already proving successful and Derek Gibbens says it won't be long before commercial lines follows suit
Despite the hype and the high profile of dot.com failures a couple of years ago, internet development has quietly progressed. Externally, companies are beginning to focus more on servicing than on
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