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Speed of Settlement - More speed, less haste

Settling claims is one of the main reasons insurance companies exist, and completing honest claims efficiently and with the minimum of stress to the injured party will always be one of the biggest challenges it faces, as Ana Paula Nacif reports

Speed of claims settlement has always been a thorny issue for the insurance industry. Although there is no dispute that settling claims fast makes commercial sense, brokers, insurers and loss

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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