The Technology Award: Cunningham Lindsey UK
Great expectations
Customer satisfaction and business efficiency are vital components in running a successful business - none more so than in the claims process. The winner of this year's
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Disappointment in discount rate
Zurich disappointed in new #discountrate. David Nichols, Ch Claims Officer: "The failure to change the discount rate to a balanced level will only serve to increase the cost and, therefore, affordability of certain types of insurance - especially for higher risk customers." pic.twitter.com/ac1CfBzfxX
— Zurich Insurance UK (@ZurichInsUK) July 15, 2019
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