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Hoping to break through

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The consensus on fixed fee resolution services is that they are rewarding for both claimants and insurers, but, even in the face of positive results in terms of reduced timescales and costs, the market remains cautious about these potentially groundbreaking initiatives, as Kirstie Redford reports

Back in March, claims resolution specialist Inter Resolve announced it would be partnering with broker Aon to provide its clients with a fixed-costs resolution service for employers' liability, public

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ERS warns motor pricing discipline must return

Declan O’Mahony, head of claims at ERS, warns motor claims inflation is back driven by energy costs, supply chain disruption and repair pressures, so insurers must restore pricing discipline now to avoid sustained underwriting losses.

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