Claims handlers finding it tough to switch, says Still
Claims handling is a "black art" according to one leading executive and most insurance company claims handlers have trouble letting go when the practice is outsourced.
Bob Still, customer services
More on Claims
Whilpash reform delayed
Breaking: In a move that will surprise few, the Govt has put back full implementation of #whiplash changes, including #smallclaims limit, to April 2020 with "large-scale testing" of new LIP Portal from October 2019 - Govt response to @CommonsJustice report https://t.co/EdWScreXZA
— MASS (@MASSsays) July 16, 2018
Most read
- Axa fraud head and IFB stalwart Richard Davies passes away
- Roundtable: Tackling ghost broking before it spreads further
- Blog: Revolutionising the motor claims experience by offering choice, not just replacement vehicles
- Blog: Learner drivers on motorways can help cut motor insurance premiums
- Blog: Holiday sickness claims farmers don't take vacations
- Government delays whiplash reforms until 2020
- FCA prepares for no deal Brexit
Back to Top