Post - 2010-11-25
Articles in this issue
Claims supplement - Customer experiences: The results are in
The members of Which?'s online community recently rated their claims experiences with both car and home insurers. Dan Moore reveals the findings of the survey.
Claims supplement - London Market Modernisation: We've come a long way
The introduction of the electronic claims file system has modernised the way the London market handles losses. Jane Bernstein reports on where these advances may lead next.
Claims supplement: The faces of the new revolution
Claims are often said to be the shop window of the insurance industry, but with many firms stuck with legacy issues do new entrants have the greatest advantage when it comes to innovation. Stephanie Denton approached firms across four distinct sectors —…
Claims supplement: Loss adjuster listings 2009
Now in its fifth year, this study, which for the first time has more than 50 entrants, although not a complete study of the industry, indicates the face that the insurance industry’s spending on loss adjusters dropped in 2009 as it spent up to £718.5m…
Claims supplement - Where next for claims?: Fully equipped
Ajoy Menon and Renuka Sridhar look at the changing face of claims management and the tough decisions that need to be taken.
Good practice guide backed
The Association of British Insurers' good practice guidance has voluntarily secured the backing of 80% of price comparison websites.
Autonet eyes expansion with own aggregator launch
Broker Autonet Insurance has partnered with Money Supermarket to launch a new online van insurance aggregator.
Fraud trio to face court
A Ghost-broking trio charged with money laundering and insurance and tax fraud have been released on bail following an 18-month investigation.
CEO Hodson agrees to stay on three more years at Oval
Oval chief executive Phillip Hodson has revealed the broker's immediate priority is "getting the business in the best possible shape" rather than seeking an IPO or trade sale.
Editor's comment: Hall among friends at Aviva
If there were any doubts about Aviva's commitment to the corporate risk market, then the appointment of David Hall, chief executive of one of the UK's market leaders, should extinguish them for good.
Cumbrian floods - Lessons learned: A timely reminder
A year on from Cockermouth and the UK faced another major flooding incident, in Cornwall. Jim Pittman examines how the industry coped in Cumbria and asks what lessons have been learned for dealing with extreme weather.
Law firms must become user-friendly claims Parabis boss
Law firms will have to become more user-friendly following the implementation of major legal reforms, according to Tim Oliver, chief executive of Parabis Group and incoming president of the Forum of Insurance Lawyers.
Claims roundtable - Rising stars: Cream of the crop
Every year, Post's Claims Club identifies and rewards rising stars — who together represent the future of the claims profession. Ant Gould met up with some of this year's finalists to garner their views on the state of the claims nation.
Law report: Case establishes principle over knowledge of dismissal
This law report has been contributed by national law firm Berrymans Lace Mawer.
MGAA issues call to arms
Managing General Agents' Association steering committee chair Reg Brown has warned its potential membership that a failure to back the fledgling trade association would represent a missed opportunity.
Insurers dismiss concerns over 10% discount offers
Commercial lines insurance providers promoting 'special offer' end-of-year premium rates have hit back at criticisms from the market.
Legal update - Bribery Act: Cleaning up
Euros Jones examines the implications of the Bribery Act 2010 for companies and senior officers, especially in the context of directors' and officers' insurance cover.
View from the top: Countdown to continuous insurance enforcement
Huge strides have been made over the past few years in tackling uninsured drivers. We've proven that when the industry and authorities act together we can make a real impact on the number of cars driven illegally on our roads.
Legal update - JSB Guidelines: Clarity and consistency
The Judicial Studies Board has published its 10th edition of guidelines for general damages. Paul Parke and Claire Foster examine how the levels of awards have changed since 1992 and highlight some worrying trends.
Zurich backs Connect brand as boss departs
Zurich has reaffirmed its commitment to its UK direct brand Zurich Connect, after the departure of the divisional managing director originally charged with growing the business, Mike Quinton, and the scrapping of his role.
Former Biba chief Williams to return with Coversure
Former British Insurance Brokers' Association chief executive Mike Williams is set to open a new branch for franchise-based broker Coversure, Post understands.
Law report: MIB obliged to pay compensation for accident in Spanish car park
This law report has been contributed by national law firm Berrymans Lace Mawer.
LAS guarantees site visit survey within 48 hours
LAS is set to provide clients with a guaranteed 48-hour site visit across all its surveying and validation services.
Solicitors PI firms in the firing line as SRA begins ARP audit
A number of solicitors' professional indemnity insurers may see their declared premiums uplifted amid concerns cover was under-reported to avoid exposure to the assigned risks pool.
Penny Black's insurance week
Hastings Direct may have one eye on securing a place among the top five personal lines brokers but it may have to prove its brand value first.
Postbox: SME online has been viable for years
I have to say my firm read with interest your comments about 'SME' online being commercially viable.
Fire risks - Non-deliberate: The desire to fight fire
Fire has always been a fierce adversary of both businesses and insurers. A major blaze can cause havoc to both small and large commercial premises, while also leaving a lasting mark on the bottom line of an insurer.
Young resignation has no impact on report action
Implementation of Lord Young of Graffham's report will be "carried forward regardless", following his resignation as an adviser to the coalition government over his recession comments.
M&A - Internal communications: Getting the message across
With the mergers and acquisitions front hotting up in the insurance industry, Simon Barrow warns that communications with employees should top the agenda.
Interview - Tim Oliver: The capacity for flux
Incoming president of the Forum of Insurance Lawyers Tim Oliver tells Mairi MacDonald how the organisation plans to adapt to a changing legal environment over the coming 12 months.
Postscript - Five years ago: Restaurants left without any cover
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 5 years ago reveals.
LV insurer of Sussex Arms
LV has confirmed it is the insurer of the Sussex Arms in Paddington, London, the scene of a serious accident in October.
Returning trio to expand Sovereign offering
The owners of replacement vehicle and personal injury firm Sovereign Automotive are intending to expand their product range to include accident management.
Postscript - 30 years ago: Korean 747 crash to cost insurers $50m
Looking through Post's back catalogue paints a uniqur picture of more than 150 years of insurance news, as this highlight form 30 years ago reveals.
ABI: cost of flood damage has tripled since year 2000
The cost of flood damage since 2000 has soared by 200% compared with the previous decade, with yet more people set to be at significant risk of flooding, according to the Association of British Insurers.
Lloyd's opposes SII transitional stage
Lloyd's has criticised plans by the Committee of European Insurance and Occupational Pensions Supervisors to stagger implementation of the Solvency II directive beyond January 2013.
Law report: Lord Justices give leave for appeal over committal orders
This law report has been contributed by national law firm Berrymans Lace Mawer.
The best and worst aspects of your claims career to date?
The best: "The constant challenges and problems we have to solve through managing risks."
Fire risks - Arson: Playing with fire
Arson is becoming an increasingly prominent problem, with 40% of all commercial fires being started deliberately. Catherine Dixon examines what can be done to make buildings more secure against this persistent threat.
Government and police back DVLA motor data access pilot
The government and the Metropolitan police have thrown their weight behind a pilot scheme which will give motor underwriters access to externally held personal data on customers to check whether they have lied on their policy submissions.
Mobile-friendly Postonline offers news and views on the move
Post has launched a mobile-friendly version of its award-winning website, allowing subscribers to read all the latest news, views and analysis on their mobiles as well as search the full archive, post their own comments and much more.
Fire risks - Counterfeit cabling: Getting crossed wires
As electrical contractors install ever-greater amounts of wiring into modern buildings, the rising incidence of dangerous counterfeit cabling should be of serious concern to insurers, builders and homeowners, says Roger Brown.
Aviva talks up global corporate strength as Hall signs on
Aviva has hailed its swoop for the UK chief executive officer of Zurich's Global Corporate UK business, David Hall, as further evidence of its pulling power in this space.
DWF warns insurers over rise in cross-border claims
Law firm DWF has launched an international claims team in response to a 50% rise in queries on cross-border claims from insurers over the past 18 months.
Postscript - 10 years ago: Bupa to roll out whiplash treatment
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
Post Magazine – 25 November 2010
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Biba voices ELTO membership concerns
The British Insurance Brokers’ Association has urged the Financial Services Authority to do more to ensure the employers’ liability tracing office is up and running by April 2011.