Post Learning: Dual pricing: Indicative reading time: 22 minutes

Post Learning: Dual Pricing

Learning Objective: By the end of this module readers will be able to explain why a super complaint was launched into dual pricing; what it recommended and how the ban has affected the market.

Dual pricing hitting loyal home insurance customers 

Loyal customers are being penalised for staying with an insurance provider, leaving thousands paying excessive home

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Crunch time for insurers’ Consumer Duty reports

One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in their board reports.

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