Personal
Finding the key to customer retention.
A healthy client base provides the foundation of any successful business, but you cannot hang onto customers by force. Customer retention and its monitoring has become increasingly sophisticated, as Hugo Cranmore discovers.
US writer files his last piece of copy.
Post Magazine's long-serving US correspondent, Dennis Madison, has died aged 82 from cancer. Always ...
NU tipped to make a move for Cox.
Norwich Union has been linked with a possible acquisition of Lloyd's motor insurer Cox, in a bid to ...
Setting the BTE record straight.
I must take issue with solicitor Neil Sugarman's letter (We all need to play by the same set of rule...
Through the internet maze with Richard Griffiths.
Websites for companies in industry that are trying to sell products to companies in industry are fac...
Cox recruits Latter to front online trading.
Cox Insurance has seconded Liz Latter from Broker Network's Red Box Systems, as general manager for ...
Lloyds TSB selects Sterling in HNW push.
Lloyds TSB Insurance formally launched into the high net worth market this week, in partnership with...
Munters helping to restore Jacobean house.
Property damage restoration firm Munters is helping to restore one of England's finest Jacobean hous...
Industry hits back at Abbey National rip-off jibe.
Insurers and brokers have rounded on Abbey National Insurance, after it claimed they were ripping of...
Insurers reject Nurse's genetic claim.
The private medical insurance sector has rubbished suggestions by one of the UK's leading scientific...
Going to battle with hard EL facts.
Pressure on the government to reform the existing system of employers' liability is starting to mount...
Waveney Insurance buys Sirius software.
East Anglia-based broker Waveney Insurance has bought a 52-user licence for Sirius for Broking from ...
Fortis Insurance to join the panel for insureE-com.
Fortis Insurance is to join the panel for personal lines system provider insurE-com. Dan Francis, vic...
MID success depends on co-operation.
Adding fleet vehicles to the Motor Insurance Database will be a welcome addition to the insurers' arsenal in the fight against fraud. But its success depends on clearly explaining what is required of all those involved, says Donald Martin.
Liability centre stage after Pool Re extension
The Government's move this week to extend Pool Re's remit on commercial property to all terrorist ris...
Class action threat remains.
The failure of the claimants in the High Court this week (see p1) to win their case against manufactu...
UK unwilling to expand Pool Re
The UK government has told the British insurance sector and business at large that they must prove a ...
Insurers face £18m hit to salvage income.
Insurers' income from salvaged vehicles will suffer at least an £18m hit next year, as a result of n...
Did you know?
Are you ever stumped by a request for unusual cover? To find a broker or insurer specialising in som...
Cox Insurance Retail Division wins contract.
Cox Insurance Retail Division, in conjunction with specialist schemes broker Insurance Watch, has wo...
Through the internet maze with Richard Griffiths.
I like sites that make a good impression immediately and the front page of this one looks great. It ...
Appointment at Regency.
After three years as financial director at emergency home assistance provider Home Service, Michael ...
NMT signs deal with IIB.
Broker software provider NMT has signed a deal with the Institute of Insurance Brokers to provide it...
Zurich aims for mid net worth sector.
Zurich plans to launch a range of products aimed at the mid net worth market in the third quarter of...