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Excess baggage?

When deciding whether to replace existing technology, organisations should first look at whether the system is struggling under the weight of useless information. Unloading this excess baggage could be the answer to many companies' system problems, says…

Raising claims expectations

The Association of British Insurers' Claims Code has had its critics, but it is a vital benchmarking exercise. John Parker looks at its progress over the last two years and considers its future under the new regulatory regime.

Learning from the experts

Media attention has caused widespread fear about the incidence of fatal accidents on school trips. Local authorities are turning to insurers for risk management advice and several initiatives have been developed that look set to keep extra-curricular…

The great call of China

Now a member of the World Trade Organisation, China's barriers to the West are being gradually lowered. Following the lifting of licencing regulations, Jeremy Golden says this burgeoning market is now offering unique attractions to foreign insurance…

Revving up the ULR market

Although the uninsured loss recovery market is ticking over nicely, many potential customers are failing to buy it as they are still unaware of its benefits. It is time brokers moved up a gear and steered ULR into the fast lane, says David Haynes.

Appointment at Aon

David Mead has been appointed by Aon as group operations director. He joins the company from HSBC G...

Soar-away successes?

As the dotcoms fell out of favour, many of the online brokers - previously expecting soaring sales - failed to get off the ground for long. However, some did manage to achieve lift off, as Lynn Rouse reports.

Going up in everyones' estimation

Underinsurance is a widespread problem in the household sector and insurers are very keen to take the guessing game out of valuing the policyholders' possessions. David Fanning finds out how.

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