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Experts find ‘shortcomings’ in Aviva tree removal evidence

Wivenhoe oak tree

A community-backed investigation into Aviva’s plans to fell a 150-year-old oak tree in Wivenhoe, Essex has identified “shortcomings” in the insurer's evidence, with multiple experts recommending underpinning of affected properties as the preferred solution rather than removing the tree valued at more than £102,000.

The Stop the Chop Campaign was granted time by Wivenhoe Town Council to produce an independent evaluation into the circumstances, after the tree was originally scheduled to be felled on 15 January.

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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