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Diary of an Insurer: Avantia Group’s Mark Eastham

Mark Eastham diary

For Mark Eastham, CEO of Avantia Group, no day is ever the same as it’s a juggle of risk pricing, claims, customer experience and artificial intelligence innovation as well as getting on his bike.

Monday

My morning always starts with coffee and is then followed by the school run, before I head to the train station. 

I commute from Hertfordshire to our office in

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