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News analysis - Smartphone apps: has the prime time arrived to invest in mobile?

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The long-held hunch by savvy industry operators that the rapid emergence of smartphone technology presents a potentially lucrative revenue stream was this week underlined by Money Supermarket’s claim to have launched the UK’s first front-end motor insurance app.

While most direct insurers admit the introduction of app technology focusing on claims, which was first rolled out almost two years ago, has yielded mixed results — a rising number of price comparison

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NFU Mutual leads motor insurance market

NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences.

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