Zurich Insurance
Direct Line tops complaints league table
Direct Line Group's UK Insurance had the most general insurance complaints to the Financial Ombudsman Service, according to figures out today.
Talent deficit could scupper financial services firms' growth plans
A serious talent shortage could derail the growth plans of financial services companies globally, according to PwC's latest CEO survey.
Interview: Opportunity knocks for Capita's Brent Escott
Having set up, run and sold insurance businesses, Brent Escott is now embarking on a new challenge at the outsourcing giant.
Corporate Underinsurance: Solving the problems
Underinsurance is a common problem and a collaborative approach is needed to stamp out an issue that has gone unresolved for too long
High Net Worth: Opportunities abound to target the top
Despite the economic conditions, high net worth insurance continues to thrive. But will this lead to a host of new entrants in the market?
Editor's comment: A call to arms - for some
In a week where some of the news could have come from the pages of a spy novel with hidden cameras and tracker devices being used, it is with some comfort that one story appears a simple case of black and white.
In conversation with Zurich: Corporate underinsurance for plant machinery repair and replacement
There have been a number of surveys that have highlighted underinsurance in the corporate market, with a heavy emphasis on business interruption and property reinstatement. But another insurable cost is often over-looked, that of plant machinery repair…
Zurich appoints Bouchard head of government and industry affairs
Zurich Financial Services Group has appointed Francis Bouchard as the group head of government and industry affairs, with effect from 1 April 2012.
Zurich's motor product to be rolled out on remaining aggregators "as soon as practically possible"
This follows the launch in December 2010 of a new online motor insurance product available direct via Zurich's website and through Confused.
Zurich and Travelers plead guilty to data protection breaches
Zurich, Travelers and FBD have pleaded guilty to illegally using social welfare information on individuals obtained through a private investigator.
Zurich proposes changes to name and board
Zurich Financial Services Group is to propose a name change to reflect its strategic focus on insurance – Zurich Insurance Group Ltd.
Zurich reports $256m (£163m) UK operating profit
Zurich's UK general insurance business combined ratio improved 2.7% to 97%.
Zurich proposes changes to name and board
Zurich Financial Services Group is to propose a name change to reflect its strategic focus on insurance – Zurich Insurance Group Ltd.
Methodology: Post Intelligence Benchmarking Finpro
One hundred and fifty-seven commercial brokers completed an online questionnaire addressing the service they got from their financial and professional lines insurers.
Zurich sees 19% drop in GI profits after US$1bn cat losses in 2011
Zurich recorded a general insurance business operating profit of US$2.3bn in 2011, a decrease of US$403m or by 15% in US dollar terms and 19% on a local currency basis.
Career file - Scott Egan: Towergate swoops in for Brit CFO as Patrick exits
Scott Egan will leave his role at Brit Insurance Holdings to join Towergate as group finance director, subject to FSA approval. Egan has been group chief financial officer at Brit since 2011.
Post Intelligence Benchmarking Financial and Professional Lines: Positive experience
The Insurance 360 Financial and Professional Lines report found standards to be high.
RTA Portal extension divides opinion due to lack of clarity and timescales
ABI welcomes changes but industry raises concerns over timescale for implementation.
Immediate medical triage may cut whiplash costs
Treatment Network boss Jonathan Cook told delegates that offering whiplash claimants immediate medical triage when they first phoned in their claim prompted 15% of callers to "spontaneously recover" from their injuries.
Fraud IFED: Funding the fraud force
While early results have been impressive, some still believe the industry funding the Insurance Fraud Enforcement Department is a step in the wrong direction
The Co-operative and Zurich keen to move on PM motor premium initiatives
The Co-operative is hopeful the insurance summit with Prime Minister David Cameron will lead to stamping out fraudulent personal injury claims while continuing to settle genuine ones.
PM and insurers unveil six point plan after motor premium summit
The Prime Minister has committed to tackling the compensation culture, reducing legal costs and cutting health and safety red tape.
ABI to highlight insurer cost pressures at PM meeting
The Association of British Insurers has welcomed the chance to tell Prime Minister David Cameron "the unacceptable cost pressures" insurers face at the Downing Street meeting this evening.
Employers’ liability: A fund of last resort
The need for a fund of last resort for employers’ liability claims still divides the insurance community. While plans to create an Employers’ Liability Insurance Bureau have stalled, it still has supporters who are determined to see these proposals come…