Swiftcover
Swiftcover posts £13m loss but GWP rises
Swiftcover Insurance Services found itself in the red in 2011 after posting a loss on ordinary activities before interest and taxation of £13.4m for the year ended 31 December 2011 compared with a profit of £932 000 in 2010.
Axa France direct boss to head up UK arm
Axa UK has appointed Yves Masson as CEO of personal direct and partnerships.
Axa CEO Evans hits back at U-turn criticism as he reveals telematics delay
Axa UK and Ireland CEO Paul Evans has hit back at criticism that he has performed a U-turn by bringing the personal and commercial broker businesses back together again under Amanda Blanc.
Blanc unveils "long term" broker plan for Axa
New personalities, changes in the market and Axa Commercial's success in improving customers' perceptions of the business have prompted the insurer to change its model from one split down business lines to one based on distribution channels.
Claims Awards 2012: The winners
A full list of the winners and runners up at the 2012 Claims Awards.
Hardy latest Swiftcover exec to quit Axa PL prompting start-up rumours
The departure of personal lines boss Steve Hardy from Axa has prompted concerns not only of a culture clash between the original Axa Personal Lines business and the Swiftcover staff it inherited following the 2007 takeover, but that an overly controlling…
Hardy leaves CEO role at Axa
Steve Hardy has stepped down as chief executive of Axa Personal Lines.
Hastings hits back at Which? report
Hastings Direct is the latest insurer to accuse Which? of using "inaccurate data" in its report on insurer charges.
Which? to correct exaggerated policy fee allegation against Axa and Swiftcover
Which? has said it will print a correction over its allegation that Axa and Swiftcover charge "flat fees" to change customer details.
Which? investigation reveals insurers 'taking consumers for a ride'
Consumer group Which? has accused home and motor insurers of charging policyholders exorbitant hidden fees for basic policy changes and renewals.
Motor insurers in the BBC Watchdog firing line
Admiral, More Than and Swiftcover were all criticised over renewal rates on the BBC's Watchdog programme which aired last night.
News analysis - Smartphone apps: has the prime time arrived to invest in mobile?
The long-held hunch by savvy industry operators that the rapid emergence of smartphone technology presents a potentially lucrative revenue stream was this week underlined by Money Supermarket’s claim to have launched the UK’s first front-end motor…
Ex-Swiftcover boss promoted to RSA e-business head
Global insurer RSA has appointed former Switfcover boss Ian Hood as group e-business director.
Expert analysis - aggregators: Mixing things up
Softening motor rates, more movement between best-price brands and augmented ancillary income emerge as aggregator themes
Swiftcover goes mobile
Swiftcover has created a dedicated site for mobile users, allowing visitors to get a quote and purchase car insurance on a website specifically designed for their smartphone.
Axa and aggregators make online list
A list of influential online retailers, called 101 Directors Of .COM, has named half a dozen insurance site bosses among a list ranging from supermarkets to sex toy sellers.
Axa blames injury claims for motor reserve top-ups
Axa has denied its need to top-up motor claims reserves for the last five years is because of its acquisition of Swiftcover, blaming instead high claims costs.
Ex-Swiftcover CEO Blowers back with new online start-up
Online insurance broker Qmetric has been granted full Financial Services Authority approval and is said to be a “few weeks” away from adding three major insurers to the panel of its specialist consumer brand Policy Expert.
Credit hire: Improving the engagement
The credit hire industry has traditionally had a rocky romance with insurers. Sam Barrett looks at what has gone wrong and how the two sides can reconcile their differences.
Gay-only deal website looks to add insurance products to portfolio
A former loss adjuster, who left the industry when his firm went bust to set up Europe's first gay-only deal website, is considering teaming up with insurers to expand.
Cash-back schemes eat into aggregators
The growing popularity of online cash-back schemes among personal lines customers is posing a threat to aggregator profits.
Senior claims trio leaves Axa
Three directors from Axa Personal Lines claims division including managing director Tony Peppard have stepped down from their roles.
Brand building - advertising: channelling advertising opportunities
Television remains the most powerful tool in the advertising armoury of insurance companies — but they must adapt to changing view patterns and innovations to survive in the market, says Ralph Savage.
Roundtable - Cloud computing: head in the clouds
The term 'cloud computing' is very much in vogue. Post gathered together technology and insurance industry experts to debate whether the industry is ready to seize the opportunities it can offer. Amy Ellis reports.