Link, the LGBTQ+ Insurance Network
Can insurance stay human in an AI world?
Diversity of human thought is essential to ensuring that the artificial intelligence the insurance industry adopts today doesn’t replicate any bias or discrimination from the sector’s past.
Markel’s Browning on people data as a business imperative
Insurance excels at using data to understand risk, but Jo Browning, chief people officer at Markel International, says too many firms still lack the trust needed to understand their own people.