Covea Insurance
In series - claims management: Reflecting on feedback
Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.
Identity fraud: Tolerance levels
With technological advances arguably making insurers more susceptible to fraud at the underwriting stage, should validation techniques be learned from banks? Amy Ellis examines the issue of fraud at the front end.
Keychoice claims it is "not just another MGA" as it unveils insurer trio
Keychoice Underwriting, the new commercial managing general agency owned by SSP has claimed it is "not just another MGA".
MMA names property underwriter
Insurer MMA has appointed Dennis Chapman as an account underwriter for the commercial property owners product.
Postscript - 10 years ago: Aggressive start to new solicitors' PI
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
Insurers signal motor rate rises are coming
More insurers are expected to take a close look at their personal lines motor book, following the news that loss-making NIG has drawn up a proposal to exit the business.
MMA changes commission strategy
Broker-only insurer MMA has launched variable commission rates for brokers transacting new business for its master tradesman product.
Fortis recruits quartet in SME commercial push
Fortis has bolstered its commercial lines underwriting and business development teams with the recruitment of senior staff.
Plummer given new role in MMA shake up
Former general insurance boss of the Chartered Insurance Institute Peter Knowles has been appointed head of UK development at MMA following a management shake-up at the French-owned insurer.
Post in print - 15 July 2010
Post reporter Leigh Jackson outlines the main news from this week's issue of Post.
Knowles joins in MMA management shake-up
Former general insurance boss of the Chartered Insurance Institute Peter Knowles has been appointed head of UK development at MMA following a management shake-up at the French-owned insurer.
Broker Direct sees profit fall by three quarters
Broker Direct saw its profit fall by three quarters in 2009, and chief executive Roy Green predicted the firm’s profitability will be “under pressure” for the remainder of 2010.
Interview - Lyndon Wood: Daring to be different
Moorhouse boss Lyndon Wood spent last year in the Dragon's Den. Literally. He talks to Mairi MacDonald about growth plans, admiration for Adrian Colosso and pigeon psychology.
MMA ramps up micro-commercial offering
Broker-only insurer MMA is adding a series of new products to the remit of its micro underwriting team as part of a first year review.
Millar joins QBE claims
The former head of specialist claims operations at Royal Bank of Scotland Insurance Julian Millar has joined QBE.
MMA opens in Newcastle
Broker insurer MMA has opened the doors to a regional office in Newcastle, and announced the local team for the North-east region.
MMA names Newcastle team
Broker insurer MMA has opened the doors to its new regional office in Newcastle, and announced the local team appointed in the north east region.
MMA regional team
MMA has named the team that will lead its new regional office in Chelmsford, part of the insurer's commercial lines expansion announced in March.
MMA names Chelmsford team
MMA has named the team that will lead its new regional office in Chelmsford, part of the insurer’s commercial lines expansion announced in March.
MMA products via SSP
MMA is to make its master tradesman and offices and surgeries products available with SSP.
Regional review - Birmingham: Banging the drum for Brum
With a number of new entrants over the past 18 months, Birmingham looks a lively place to do business. Leigh Jackson reports on the upsurge of activity for the city.
MMA’s master tradesman and offices and surgeries products available with SSP
MMA said the decision to make these products available via the SSP platform is part of its drive to ensure brokers are being offered the quickest and easiest ways of working with the insurer.
Coverzones bought out of administration
The assets of online commercial aggregator Coverzones have been bought out of administration by the management team backed by a private investor.
Top 5 Post stories
The five most popular stories from Postonline over the last seven days were: