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Axa

Motor insurance: Pay as you go?

Motor insurers have faced a barrage of bad publicity over the costs associated with spreading premium payments over a year, rather than in one lump sum. Jakki May reports on the issues.

Vital ingredient

Despite claims handling being an intrinsic part of every insurer's reputation, Leigh Jackson ponders why the discipline is so under-represented at board level.

An explosive finale

2009 looked like being a quiet year for loss adjusters, writes Leigh Jackson. However, the floods that hit Cumbria over a three-day period at its tail-end have provoked a surge in activity.

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