Opinion
Penny Black's insurance week
Keeping a low profile at last week's British Insurance Brokers' Association conference, Penny did manage to sneak into a conference session chaired by the body's technical services chief Peter Staddon.
Looking Back 5 years: Endsleigh to monitor Man Utd unrest
Broker Endsleigh said it was monitoring unrest at affinity partner Manchester United, after rebel fans' groups threatened to disrupt the club's commercial relationships.
Looking Back 10 years: Government to centralise insurance
The government wants to set up a single standard insurance package for MPs and their staff in a move to replace the existing antiquated system.
Looking back 30 years: Cricket bucks sports club claims trend
Some insurers have stopped writing personal accident business for sports clubs, in view of poor claims experience.
Looking Back 50 years: British wives dd to family income
Some time ago in the Insurance Forum, when quoting statistics and comments about women in the US who have added to the family income by taking part-time or full-time employment, I said that the position in this country would probably be broadly similar.
Postbox: Educate your customer
The recent suspension of flights caused by the volcanic ash cloud from Iceland has caused much inconvenience and frustration for travellers. Regrettably, this frustration has been exacerbated by inexpert advice to travellers about how they may recover…
View from the top: Positive and purposeful
It's always good to get an opportunity to see familiar and new faces, and the British Insurance Brokers' Association conference never lets you down. The number of brokers attending was again very strong and the networking opportunities were second to…
Comment - Motor Fraud: The right result
Operation Genarch finally came to a conclusion last month after four years. Mihir Pandya details the investigation strategy, the challenges faced and lessons learnt.
Comment - Professionalism: Do the right thing
Roger Flaxman argues passionately about the fundamentals of insurance and questions the apparent reluctance in some parts of the industry to not pay claims.
Penny Black's insurance week
There must be something that rubs off on the England cricket team where Brit Insurance is involved.
BDMA chairman rebuffs founder claims
It is interesting that Mr Charlton is so keen to pass judgement on the British Damage Management Association, with which he has had no involvement for a number of years (www.postonline.co.uk/1636110).
Comment- Claims outsourcing: Poor perception
Outsourcing has suffered from a poor reputation in recent years, with reports of dismal service from third parties. Ian Gilmour examines why, and how this can be addressed.
RBSI cuts are needed to keep up with others
The past seven days have seen two telling announcements from Royal Bank of Scotland Insurance.
Penny Black's insurance week
Penny was amused to see a video on the MCE Insurance webpage featuring none other than TV adventurer Charlie Boorman fraternising with the broker's mascot Big Ed at the London Motorcycle show at Excel.
Postbox: BDMA founder Charlton speaks out
The report that Rainbow will be the first national restoration contractor to "guarantee" restoration work to exceed British Damage Management Association standards is interesting (www.postonline.co.uk/post/news/1601738).
Professionalism pros
I am delighted the theme of next week's British Insurance Brokers' Association conference is professionalism.
Comment: Everything to play for
Solvency II has created a cloud of uncertainty over captive insurance companies. Alan Fleming explains.
Penny Black's insurance week
Aviva may have gone 'running back' to the corporate risk solutions market but its head of account management and business development Owen Thomas will be hoping to 'blitz' the competition in more ways than one.
Postbox: Reform needs consideration
Ian Drewer, CEO, Strategic Risk Partnerships, writes to Post editor Jonathan Swift.
View from the top: Last of the icy conditions?
It's been a hard winter for many — but particularly for insurers. Claims losses have been rising for several years and the recession isn't helping either. CIFAS, the UK fraud prevention service, says that 2009 saw a 55% increase in false insurance claims.
Comment - BI wordings: Refresh not reject
Business interruption wordings are under review, explains Damian Glynn, to minimise misunderstandings and unrealistic assumptions.
Penny Black's insurance week
Penny is still hearing stories of the marathon journeys endured by a host of folk to get home during the recent airspace shutdown, one of which literally showed the "Dunkirk spirit" of the UK insurance market.
Comment - MOJ Loopholes: An accident waiting to happen
Simon Gibbs examines the new rules governing road traffic accident claims and spots a number of flaws.
Comment - MOJ rules and rehab: In at the start
The introduction of new rules for low-value personal injury claims should see rehabilitation take a more central role in the claims process, argues Wilson Carswell.