Opinion
Your say: Work flow enhancements
I write in response to the article on WNS Assistance’s property service launch and just wanted to clarify the new technology invested in to deliver an innovative claims service for the insurer and broker market.
Your say: No underclass from telematics
I would like to take issue with Tom Woolgrove of RBS Insurance; telematics will not create an insurance underclass, as he fears. In fact it will do the opposite.
Editor's comment: Yet another call for action
How often do we hear that rallying cry for the insurance industry to up its lobbying credentials and persuade government to deliver change that will safeguard both citizens and businesses alike? All too often.
Ask the Expert
I’m starting to hear mutterings that a higher proportion of my staff than usual could be considering a move elsewhere. We’ve always had a great retention policy so this surprises me. Is this being witnessed by the industry as a whole?
View from the top: Diversity dilemma
Better gender diversity will boost the industry's understanding of cultural, social and economic issues, says Nicolas Aubert, managing director, Chartis Insurance UK.
European insurers and US Asbestos, Pollution and Health liabilities
European insurers may not currently be focused on US Asbestos, Pollution and Health liabilities but according to John Winter they need to act now to avoid problems as Solvency II is implemented.
Penny Black’s insurance week
A competition organised by the smart suit people Cad and the Dandy for the best-dressed banker caught Penny’s eye this week, with the judges for the award including the sartorial pugilist Chris Eubank.
Your say - CILA: licensed for nil?
Your article ‘Loss adjusters criticised by brokers for cost-cutting measures’ was a cause for mirth and merriment here at Foster Orr & Greenaway HQ but it does raise interesting and important issues about the way in which insurance claims are currently…
Penny speed meets... John O’Roarke, MD of general insurance, LV
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own ‘speed…
View from the top: Model for the future
Changing catastrophe models will continue to demand, not replace, underwriting expertise, says Matthias Horntrich, chief underwriting officer, international property, XL.
Penny Black’s insurance week
Penny was not at the Conservative Party conference this week but couldn’t help but notice her chums at Lloyd’s broker Windsor, which does a bit of business with the Tories, had pulled a blinder on the publicity front.
My best 11: Alistair Steward, Questgates
Alistair Steward, director at loss adjusting company Questgates, names his Best XI for a potential start-up insurance company. Steward has chosen from the insurance elite, the celebrity world and the galaxy of football stars to select his dream team.
View from the top: It’s no accident
The number of claims for accidental damage has fallen sharply in the past few years, which has far-reaching implications for the motor insurance, body shop and vehicle recovery sectors alike.
View from the Top: Collaboration and partnership essential for leadership
The efforts of any one organisation can often be enhanced by the cooperation of another.
Penny Black's insurance week
Penny was very close to whipping out her cheque book at the sight of the all the diamond jewellery up for auction at Sterling Insurance’s open day.
Your say: The real postcode lottery
Jack Straw’s Bill has not been particularly well thought out, specifically the point relating to postcode rating. In my view there are two very good reasons why this part of the bill should be changed.
Editor's comment: Out of our hands?
With the bullish comments made by even the most cat-exposed insurers still echoing in our ears, declaring the global insurance market resilient in the face of one of the costliest years ever, the storm clouds are now gathering on multiple fronts from…
North of the border: UK-wide outbreak of common sense?
After reviewing the Health & Safety at Work Act 1974, Lord Young made the point that, despite significant progress and the undoubted success of the Act, the standing of health and safety in the eyes of the public has never been lower. There is a growing…
View from the top: Time for action
Insurers must fight to protect their fundamental purpose faced with the threat of external interventions, says Barry Smith, CEO, Ageas UK.
Exporting to the US: pitfalls and potential
Exporting to the US could be a solution to Europe’s economic problems but as Pat Drinan explains brokers looking to help out firms venturing into this market need to watch their own back as well as their clients.
View from the top: Environmental variations cause issues
Differing approaches adopted by individual European countries have added complexity to the issue of environmental liability.
My best 11 - David Williams, Axa Commercial Lines
Axa Commercial claims and underwriting chief David Williams picks his best XI for a potential insurance start-up company. Relying on his vast management experience Williams has selected a mix of sporting, celebrity and insurance personalities.
Your Say: Restoring confidence
We read with interest the report on the market survey carried out by LAS Claims Management, described as a ’damning assessment’ of restoration companies in particular.
Editor's comment: Overcoming the barriers
If there’s one thing we can say for sure this week, it’s that the latest round in the subrogation set-to over disputed motor repair bills will not be the last.