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Why trust must survive London’s shift to digital trading

Chris Croft

Trade Voice: Christopher Croft, CEO of the London and International Insurance Brokers Association, argues that as digital trading transforms the London market, trust, relationships and human judgement must remain at its core.

Digital trading has been discussed in the London market for years. But too often the conversation has started with the technology: what systems should we build, what processes can we automate and

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