Ageas CEO argues winning with AI means knowing when not to use it
As artificial intelligence becomes embedded across insurance, the strategic choice is no longer whether to adopt it, but where to design in human judgement, according to Ant Middle, CEO of Ageas UK.
Embracing AI in insurance is no longer a forward-looking strategy. It is a present-day reality.
Across pricing, underwriting, fraud, sales, service and claims, AI is rapidly becoming the core engine of
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