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Storm damage claims test insurers’ settlement choices

Car repair and storm

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

The succession of significant weather events over the last year has placed property claims operations under significant pressure. 

Six named storms across late 2025 and early 2026 have generated spikes

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Q&A: Preferred’s Lee Sadowski

Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.

Climate change puts brokers centre stage

With floods, heatwaves and subsidence rewriting the rules of risk, Caroline Elliott-Grey, senior product manager for UK and Ireland at LexisNexis Risk Solutions, argues brokers who harness property-level insights can build trust, protect clients and prove their value in a volatile market.

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