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Diary of an Insurer: Hiscox’s Shali Vasudeva

Shali Vasudeva’s photo appears in a design that looks like pages of a diary

Shali Vasudeva, group chief operations and technology officer at Hiscox, oversees areas including technology, data plus artificial intelligence, property services, procurement, and change management including improvements to the claims process.

Monday

Monday is usually a commuter day for me, so that means an early start getting the train from Derbyshire to London.  I use this time to plan for the week ahead and

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