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Wheels in motion for changes that benefit insurance customers

Roci Concha

Following her attendance at inaugural meeting of the government's motor insurance taskforce, Rocio Concha, director of policy and advocacy at Which, shares her hopes for robust action from the regulator to make the sector work better for customers.

Finally, the wheels of change seem to be turning in the motor insurance market.

A new government-led taskforce, with an advisory panel including Which?, held its inaugural meeting last Wednesday. 

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