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Mandatory qualifications will safeguard the future of insurance

Crescens George, CEO of Wiser Academy

Given the regulator’s role in safeguarding consumers, Crescens George, CEO of Wiser Academy, wonders why the Financial Conduct Authority hasn't already stepped in to mandate higher qualification standards for the insurance sector.

The insurance industry isn’t just about policies and premiums, it’s a cornerstone of financial security for families and businesses across the country. 

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The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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