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Greenwashing risks and the path to real progress

Sustainable

As the 2024 United Nations Climate Change Conference, also known as COP29, begins, Damisola Sulaiman explores the unique greenwashing risks the insurance industry faces, how those risks can be mitigated and the challenges faced in proving sustainability claims.

The Financial Conduct Authority’s 2022 Financial Lives survey uncovered that 74% of UK adults agreed environmental issues were important to them, prompting the regulator to develop its Sustainability

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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