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Zurich’s Bush on why it’s never been more important to build resilience

Charles Bush, Zurich

View from the Top: Charles Bush, head of large and complex and commercial claims at Zurich, argues its incumbent on insurers to work with policyholders on innovating new resilience solutions.

Insurers have long known that an ounce of prevention is worth a pound of cure. As far back as the 18th century, our industry established the UK’s first fire brigades after realising that putting out

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