Are we looking at fraud wrong? And is AI to the rescue?

fraud

News Editor’s View: Fraud has long been a scourge of the insurance industry, and with £1.1bn of fraud still going undetected, Scott McGee asks: “Could AI be an avenue to revolutionise fraud and the way the industry approaches it?”

The industry has been doing its best to keep fraud at bay.

Allianz Commercial recently announced it detected £77.4m worth of claims fraud in 2023 – up from £70.7m in 2022 – with application fraud

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Toilet fraudster’s claim hits the fan

A claimant, who attempted to claim for £200,000 after slipping in a restaurant toilet, is now facing the prospect of having to repay at least £40,000 in legal fees after being found to be fundamentally dishonest.

Is the home insurance market set for a reckoning?

Editor’s View: Emma Ann Hughes warns home insurers to brace themselves to be the next target of policyholders’ wrath as moaning motorists are replaced by angry-looking property owners on national newspapers’ personal finance pages.

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