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Motor insurers with the happiest customers revealed

fleet-motor

Data analysis: Fairer Finance’s latest consumer survey shows Audi, NFU Mutual, BMW, Santander, and By Miles have the happiest motor insurance customers and digs into the reasons why they are more cheerful than most.

According to Fairer Finance’s latest poll, completed in September 2023, 84% of car insurance customers were either ‘extremely satisfied’ or ‘fairly satisfied’ with their provider.

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