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Bruce Carnegie-Brown: Brokers need to adapt to the digitalisation of the marketplace and spend time adding value

Bruce Carnegie-Brown

Brokers who are “embracing technology change will be hugely advantaged” in a changing industry which needs to adapt to make the market more efficient by “spending more of time on the value-added piece of the advice activities”.

This was the view of Bruce Carnegie-Brown, pictured, chairman of Lloyd’s, who was speaking at the CFC Summit.

He added in times of great uncertainty and times of great change that there was

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Broker Forecast for 2026

Brokers are bracing for a soft but fiercely competitive market in 2026 shaped by economic pressures, rapid digitalisation and widening technological divides.

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