OIC portal figures don't show true picture of reforms as driver behaviour has changed with Covid
As driver behaviour changed following the Covid pandemic, it is difficult to draw firm conclusions on the impact the whiplash reforms have had on the number of claims coming through the new system, a conference has heard.
Speaking at the Association of British Insurers’ event which focused on assessing the success of the whiplash portal, David Parkin, deputy director for civil justice and law policy at the Ministry of
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